Privacy Policy

Last updated: October 17, 2025

Look, We Get It - Privacy Matters

We're architects, not data miners. But yeah, when you reach out to us or browse our site, some information passes through. This policy breaks down what happens with that stuff in plain language - no legal jargon circus here.

Running an architecture firm in Vancouver means we've gotta follow Canadian privacy laws (PIPEDA and all that), but honestly, we'd treat your info respectfully even if we didn't have to. It's just the right thing to do.

What Information We Actually Collect

When you interact with us, here's what we might gather:

Stuff You Give Us Directly

  • Name, email, phone number when you fill out contact forms
  • Project details and requirements you share during consultations
  • Newsletter subscription info if you're into that
  • Any messages or files you send through our site

Technical Details (The Boring Stuff)

  • IP address and general location data
  • Browser type and device info
  • Pages you visit and how long you hang around
  • Referral sources - like how you found us

How We Actually Use Your Info

We're pretty straightforward with this:

Communication

Responding to your inquiries, sending project updates, and keeping you in the loop about stuff you've asked about.

Service Delivery

Actually doing the architectural work you've hired us for - designs, plans, consultations, all that.

Website Improvements

Understanding what works and what doesn't so we can make the site less annoying to use.

Marketing (Optional)

Sending newsletters or updates, but only if you've explicitly signed up for them. We're not spammy.

Cookies & Tracking Technology

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These are tiny files that help the website remember you and work properly.

What cookies do we use?
  • Essential cookies: Keep the site functioning - you can't really turn these off
  • Analytics cookies: Help us see what's working (Google Analytics and similar)
  • Preference cookies: Remember your settings so you don't have to keep selecting them

Most browsers let you control cookies through settings. Just heads up - blocking them might make some parts of the site wonky.

Who We Share Your Data With (Spoiler: Not Many People)

We're not in the business of selling your info. That's gross. But sometimes we need to share limited details with:

  • Service providers: Email platforms, hosting companies, analytics tools - basically the tech that keeps things running
  • Consultants & contractors: Engineers, surveyors, or specialists working on your project (and only project-relevant info)
  • Legal obligations: If the law requires it or if we need to protect someone's safety
  • Business transfers: In the unlikely event we sell the firm, your data might transfer with it (but same rules would apply)

That's it. We don't do random third-party data selling or sketchy stuff.

Your Rights (Because You've Got 'Em)

Under Canadian privacy laws, you can:

Access

Ask what info we have about you

Correct

Fix anything that's wrong

Delete

Request removal of your data

Export

Get a copy of your info

Opt Out

Unsubscribe from marketing

Object

Challenge how we use your data

Just shoot us an email at info@ignithralvenquinth.info and we'll sort it out.

How We Keep Your Data Safe

We take reasonable precautions to protect your information:

  • Encrypted connections (SSL/TLS) for data transmission
  • Secure servers with regular backups
  • Limited access - only team members who need it for their work
  • Regular security reviews and updates

That said, nothing online is 100% bulletproof. We do our best, but can't guarantee absolute security. If there's ever a breach, we'll let you know ASAP.

How Long We Keep Your Stuff

We don't hoard data forever. Here's the general timeline:

  • Active projects: Duration of the project plus 7 years (architectural records requirement)
  • Contact inquiries: Up to 2 years if no project materializes
  • Newsletter subscribers: Until you unsubscribe
  • Website analytics: 26 months, then anonymized

After that, it gets securely deleted unless there's a legal reason to keep it longer.

Third-Party Links

Our site might link to other websites - project collaborators, suppliers, inspiration boards, whatever. Once you click away, their privacy policies take over. We're not responsible for how they handle your data, so maybe give those a read too if you're concerned.

Changes to This Policy

We might update this occasionally - new tech, law changes, or if we realize we forgot something. Major changes? We'll put a notice on the site. Minor tweaks? Just check the "last updated" date at the top.

Questions? Concerns? Just Wanna Chat About Privacy?

We're here for it. Seriously, if anything's unclear or you've got concerns, reach out:

Office: 1420 West Georgia Street, Suite 850, Vancouver, BC V6G 2Z3

If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada.